FAQ
Where are we shipping to?
- Switzerland
- European countries (EEA)applicable custom duties may be applied
- Other countries, custom duties may be charged
How can I track my delivery or report a lost package?
In case you didn’t receive your order, please contact (e-mail) and we will come back to you.
What is your exchange and return policy?
If you want to exchange your purchase, please contact (e-mail) within 15 days of receiving your package. Shipping will be at your expense.
Can I return or resize my jewelry?
In case you need to resize your item, please contact (e-mail) within 15 days of receiving your package. Shipping will be at your expense.
Do you offer jewelry repair services?
Please, contact (e-mail) and on a case-by-case basis, we will find the best solution possible for you.
Learn more
Gemstones
Science acknowledges that everything on Earth vibrates at different frequencies, including gemstones. While their effects on humans aren't scientifically proven, many believe in their energetic and emotional benefits. Curious about the gemstones we use and their unique properties? Learn more about each stone and its meaning.
Explore each gemstone
Sustainability
From design to final details, each piece is handcrafted with care, time, and intention. We embrace conscious production, minimizing environmental and social impact. Part of our income also supports local communities in need. Learn more about our sustainable and ethical practices.
Discover our values